Mascot Toni of the Hotel Tirolerhof in Flachau
20
December 2018
21
December 2018

The most important information on booking and staying in Tirolerhof

Good to Know

From payment and cancellation terms and non-smoking policy to the usual check-in and check-out times... Here is a summary of the most important information about booking and staying at the Tirolerhof.
  • Local taxes:
    Local taxes amount to €2.00 per day and per person (children up to 14 years free) and is charged as extra.
  • Single occupancy surcharge:
    € 28,00 per day in double room
  • Covered parking space:
    €5,00 per day (limited availability)
  • Pets (dogs):
    €7.00 per day in summer and €10.00 per day in winter, no food included. Please understand that your four-legged friends are not allowed in the dining rooms or wellness areas.
  • Unused facilities cannot be refunded.
  • Smokers - non-smokers:
    For the well-being of our guests during mealtimes, smoking is not permitted in any of our dining rooms. Smokers may smoke on the terrace (heated smoking area).
  • Check-in:
    Please note that rooms are only available from 14:30.
  • Check-out:
    Rooms must be vacated by 10:00 on day of departure..
  • We would be happy to provide you with a cot/high chair free of charge on request.

Payment: 
Payments are preferred in cash or with EC card, VISA or Mastercard credit cards.

Prepayment:
We require a prepayment of €200.00 per room for all fixed reservations (in summer) or €300.00 (in winter) to be paid into our Raiffeisenkasse Flachau bank account: 
Account no.: 1152446
Sort code: 35004
IBAN: AT33 3500 4000 0115 2446
(SWIFT) BIC: RVSAAT2S004
UID No.: ATU 61239788

The tax number (UID number) of our company for company reservations is: ATU 61239788

Cancellations: 
Cancellations must be made in writing. Three days will be charged in the case of early departures or late arrivals. The Austrian Hotel Regulations apply in all cases. 

Holiday cancellation insurance:
Europäische ReiseversicherungTake up our offer of holiday cancellation insurance so that you are covered if you have to cancel. 

Data protection:
Data protection is incredibly important to our company. Personal data is always processed in accordance with the General Data Protection Regulation and in compliance with the national data protection regulations which apply for the Hotel Tirolerhof GmbH. Here, you can find our detailed privacy policy with the most important aspects of data processing through our website. 

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